Patient Care
Prescription Delivery: How Our 10-Mile Service Works
RxByDesign offers free prescription delivery to addresses within 10 miles of our pharmacy at 9779 E Hampden Ave., Denver, CO 80231. This page explains how eligibility is decided, what to have ready when you call, and what to check when your medicine arrives.
Eligibility depends on your exact address
The 10-mile radius is measured from the pharmacy. A city name or ZIP code does not decide eligibility on its own, because part of a city or ZIP code can fall inside the radius while another part falls outside it. When you ask for delivery, give your full street address so the pharmacy can confirm whether it qualifies.
If you live more than 10 miles away
Free delivery does not apply beyond 10 miles. Paid delivery may be possible for some addresses, but it is not guaranteed. Call 720-507-6344 to discuss availability and pricing before you rely on it. Picking up at the pharmacy is always an option.
What to have ready when you call
- Your full delivery address, including any apartment number or gate code
- The best phone number to reach you
- The patient's name and date of birth, and the medicine name or prescription number
- Whether someone will be available to receive the package
- Any storage instructions on the label, such as refrigeration
Timing
Delivery timing depends on when the prescription is ready and on your address. Ask for an estimate when you place the order, and request refills several days before you run out. If a prescription has no refills left, the pharmacy needs a new prescription from your prescriber, which can take extra time.
When your medicine arrives
- Check that the label shows the right patient name, medicine, and strength.
- Read the directions and compare them with what your prescriber told you.
- Put the medicine away promptly, especially if the label says to refrigerate it.
- Store all medicines out of reach and out of sight of children and pets.
- Call the pharmacist before your first dose if anything looks different or unclear.
Quick summary
- Free delivery: addresses within 10 miles of 9779 E Hampden Ave., Denver
- Eligibility: based on your exact address, not your city or ZIP code
- Farther away: call 720-507-6344 to discuss paid delivery availability and pricing
Written by
Dr. Raisa Katanova is the founder and lead pharmacist at RxByDesign Compounding Pharmacy in Denver, Colorado. A graduate of the University of Colorado Skaggs School of Pharmacy, she has practiced pharmacy since 2002 and built her reputation on precision compounding, hormone therapy, and high-touch patient care for Denver-area patients.
